Dynamics 365 Commerce

Dynamics 365 Commerce

With DAC Systems your organisation can deliver unified, personalised, and seamless shopping experiences for your customers.

Engage customers across channels
Give your customers the option to purchase when, how, and where they want regardless of device by delivering a frictionless and consistent engagement across online and offline channels.

Build loyalty and exceed customer expectations
See a comprehensive view of customers on a unified commerce platform, respond to their needs across engagements, and foster lasting relationships leveraging DAC Systems innovation.

Get everything to build and run digital commerce
Grow your business with a unified commerce solution that scales to your needs across both traditional e-commerce and emerging shopping channels.

Enable AI-driven intelligent commerce
Infuse intelligence across your sales operations with AI capabilities that improve customer experience, drive better ROI, and optimise business practices.

Modernise retail store and streamline operations
Create personalised and frictionless retail commerce experiences, along with integrated back-office operations, through user-friendly applications thanks to experienced DAC developers.

Announcing B2B e-commerce capabilities for Dynamics 365 Commerce
Bring together B2B and B2C e-commerce on a single platform to deliver relevant, impactful purchasing experiences.

Deliver unified commerce at scale
Unify back-office, in-store, call centre, and e-commerce experiences to personalise customer engagement, increase employee productivity, and optimise store operations.

Integrated and unified:

  • Native support for omnichannel purchasing.

  • Rapidly build and enhance commerce experiences.

  • Single view of customer across channels.

Operational agility:

  • Rapidly scale through headless commerce engine.

  • Modern retail tools to empower your workforce.

  • Centralised management of commerce operations.

Infused with intelligence:

  • Rich customer insights and personalised recommendations

  • Increase conversion with intelligent product search.

  • Rapid fulfilment via intelligent distributed order management.

Enhance commerce with intelligent add-ins

Intelligent recommendation:

  • Enhance your customer shopping experience.
    Utilise AI-driven recommendations both online and in stores to deliver personalised customer engagements across channels.

Ratings and reviews:

  • Capture product reviews and ratings from your customers.
    Grow, attach, and enhance your sales experience through AI-moderated ratings and reviews.

Other Dynamics 365 Enterprise Solutions

Customer Service

Field Service


Human Resources


Project Operations


Supply Chain Management

Intelligent Order Management

Finance and AP Automation