Finance & Operations

Human Resources

Business Central

Sales

Project Services

Marketing

Customer Service

Field Service

About Dynamics 365

As you embrace the digital revolution, there is an opportunity to transform every business silo using Microsoft Dynamics 365 – an all-encompassing platform designed for the cloud-first, mobile-first business. Technology that offers the value of intelligent apps, Microsoft Office 365 business productivity tools, built in big data analysis capability and a single platform for business growth.

Microsoft Dynamics 365 is the next generation of intelligent business applications that enable organisations to grow, evolve and transform. These applications unify CRM and ERP capabilities by delivering new purpose-built applications that work seamlessly together to help manage specific business functions across Sales, Customer Service, Operations, Financials, Field Service, Project Service Automation, Marketing, and Customer Insights.

Microsoft Dynamics 365 is about evolution, about changing your core business operation to exploit a market that is digital, fast-moving, technology-centric and completely focussed on enhanced user experience.

Microsoft Dynamics 365 is a comprehensive suite of business applications designed to empower organizations by integrating and streamlining their various operational processes. This cloud-based solution combines Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) functionalities, providing a unified platform for businesses to manage sales, customer service, finance, operations, and more.

One of the key strengths of Dynamics lies in its modular approach, allowing organizations to choose specific applications that align with their unique needs and scale as their requirements evolve. The seamless integration with other Microsoft products, such as Office 365, enhances collaboration and productivity within the workplace. Additionally, Dynamics 365 leverages advanced analytics and artificial intelligence to provide valuable insights, enabling informed decision-making and fostering a data-driven approach. With its user-friendly interface and adaptability, Microsoft Dynamics 365 empowers businesses to enhance customer experiences, optimize operations, and drive overall growth in an ever-changing business landscape.

Users can select from a range of role-based apps to complete daily tasks, including:

  • Finance and Operations

  • Talent

  • Retail

  • Sales

  • Customer Service

  • Field Service Automation

  • Project Service Automation

  • Marketing