A system that is configurable has the ability for a trained Consultant to change its behaviour to suit the needs of the business without writing software code.
Customer Relationship Management is a software lead management tools for managing a relationship with companies (normally Customers, but not limited to). A CRM would normally manage all correspondence (e-mail, phone calls) as well as the sales pipeline, marketing campaigns, service requests, quotes and invoicing. More..
A system that is customisable is architected such that a Programmer can alter the system by writing software code.
Enterprise project management is a tool used by a Project Management Office to manage multiple projects – typically resource levelling across multiple projects and controlling milestones and deliverables across multiple projects. More..
A software system that manages all parts of a business from production/manufacturing, stock control, sales and purchasing, general ledger through HR, Projects and environmental scorecards. More..
Dynamics AX is Microsoft’s premier ERP system containing the following modules: General Ledger, Cost Accounting, Bank, CRM, Accounts Receivable, Accounts Payable, Stock management, Mater Planning, Production, Product Builder, Shop Floor Control, Human Resources, Questionnaire, Balanced Scorecard, Expense Management, Project and the Service module.More..
Dynamics CRM is Microsoft’s CRM offering an own installation or hosted solution with seamless integration to Outlook. More..
Microsoft Project Server is a central repository and control system for Microsoft Projects (electronic Gantt charts for scheduling resources needed on a project) and timesheets to provide control over a portfolio of projects in an organisation. More..
Microsoft SharePoint is Microsoft’s environment for Internet and Intranet Web based collaboration solutions. SharePoint offers Web sites, common lists like announcements and birthdays, shared Calendars and Task list, Document and Records management (with tight integration to Office products), as well as integration to external data sources. SharePoint is the framework used for the Web based part of Dynamics AX. More..