The Solutions Layers Model, developed by Dac Systems, is a framework used by the Company to help clients accurately evaluate their information system requirements.
It is based on the principle that as a business grows, it matures and the demand for functionality increases.
The Model is a working, functional reflection of a business’ infrastructure development. Each layer is interlinked and co-dependent, and all are influenced by organisational growth and time.
Dac Systems has the expertise and resources to successfully guide all clients through their respective growth path, addressing all requirements and meeting objectives.
The first layer or Office Software is a basic starting point and includes server and network infrastructure. This layer is all about having fundamental office software such as Microsoft Excel and Word in place and operational.
Once a Company has completed this layer it can move onto the next which is Finance101, the fundamentals of financial management and functionality. This layer covers aspects like general ledger and all issues related to account management.
It is here where the relationship between layers is demonstrated. Finance101 requires an effective Office Software layer to generate the relevant documentation.
The third layer is focused on Productivity and is constructed on the previous two layers. It focuses on the knowledge workers (such as managers, response agents, clerks and support staff) and seeks to enhance the impact of their labour through the use of technology.
The Governance layer seeks to set the standard by which the work is done, to ensure that work has been done and to ensure compliance with external governance. Effective control often involves a trade-off between the level of control versus the over¬head it introduces.
At the apex of this model is the Enterprise layer where an organisation manages and integrates its core business elements. The focus is to position the organisation to be able to scale its activities. This is done, for example, by replicating the successful business models and procedures from one entity to other entities and geographies.
Businesses may opt to replace the Productivity and Governance layers with the Enterprise layer, if there is a need to – however, it is common practice to maintain and enhance them.